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Privacy Policy

1. Information We Collect

We collect information from visitors in the following ways:

  • During the order process – To fulfill transactions and ship products.
  • When submitting a Request for Quotation (RFQ) – To provide pricing and product details.
  • When signing up for our newsletter – To send updates and promotions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process orders and fulfill shipments.
  • To provide customer service and support.
  • To send order confirmations, invoices, and updates.
  • To improve our website and shopping experience.
  • To send marketing emails if you opt-in (you may unsubscribe at any time).

3. Payment Processing & Third-Party Services

We accept major credit cards and process payments securely using encrypted transactions.

We partner with FedEx, UPS, and USPS for shipping and use third-party payment processors for transactions. These service providers do not retain, share, or use your personal information for any purpose other than fulfilling your order.

4. Email Communications & Newsletter Subscription

We may send promotional emails about new products, special offers, or company updates. If you subscribe to our newsletter, you can unsubscribe anytime using the link at the bottom of our emails.

5. Security & Data Protection

We take every precaution to safeguard your personal information using industry-leading security practices.

  • Our website is protected with SSL (Secure Socket Layer) encryption to ensure safe transactions.
  • Your credit card information is encrypted and securely processed via a PCI-compliant payment gateway.
  • We do not store full credit card details on our servers.
  • Access to personal information is restricted to authorized personnel only.

You can verify that a page is secure by looking for:

  • 🔒 A lock icon in your web browser's address bar.
  • 🌐 A URL starting with "https://" instead of "http://".

6. Shipping Transparency – No Junk Mail Policy

Unlike some companies that add promotional flyers to their shipments, we believe in a clean, hassle-free experience.

  • We only include necessary packing slips and invoices.
  • We do not add junk mail or advertisements to your shipments.
  • We disclose actual shipping costs upfront before requesting payment.

7. Your Rights & Choices

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data, subject to legal and business requirements.
  • Opt out of marketing emails at any time.
  • Request details on how your data is used and shared.

To make any requests, please visit our Contact Us page.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted here with a revised effective date. Continued use of our website after changes are made indicates acceptance of the updated policy.

For any questions, please visit our Contact Us page.